New Client Agreement — Privacy Policy & Liability Waiver
Effective Date: 9/1/2026
This document combines The Forme Collective's Privacy Policy and Liability Waiver into a single agreement, signed when a client creates their profile with The Forme Collective — prior to any membership, intro pack, or class purchase. By creating a client profile and participating in any class or session, the Participant (as identified in their client profile) acknowledges and agrees to both sections below.
Part 1: Privacy Policy
The Forme Collective is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our clients, members, website visitors, and community partners. This Privacy Policy outlines how we collect, use, store, and protect personal information in connection with our services, memberships, classes, events, and website.
By visiting our website, purchasing a membership, registering for classes, attending events, or otherwise interacting with The Forme Collective, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
To provide a safe, personalized, and effective fitness experience, The Forme Collective may collect personal information including, but not limited to, your name, address, email address, phone number, date of birth, emergency contact information, billing information, membership details, and class attendance records.
In order to provide appropriate instruction and exercise modifications, we may also collect health and wellness information voluntarily disclosed by clients, including health history questionnaires, injury history, physical limitations, pregnancy or postpartum status, fitness goals, and other information relevant to participation in Pilates, strength training, mobility, and wellness programs.
When visiting our website, certain information may be collected automatically through cookies and analytics tools, including IP address, browser type, device information, pages visited, time spent on the website, and referral sources.
How We Use Your Information
The information collected by The Forme Collective is used to provide and improve our services, process memberships and purchases, manage class reservations, communicate with clients, maintain attendance records, support customer service efforts, and ensure a safe training environment.
Information may also be used to personalize your experience, provide exercise recommendations or modifications, administer promotions and events, improve studio operations, conduct internal business analysis, and comply with legal and regulatory obligations.
The Forme Collective may periodically communicate with clients regarding membership information, studio updates, schedule changes, educational content, special events, promotions, and wellness-related offerings. Clients may opt out of promotional communications at any time.
Information Sharing and Disclosure
The Forme Collective does not sell, rent, or trade personal information to third parties.
Information may be shared with trusted third-party service providers who assist in operating our business, including membership management platforms, scheduling software, customer relationship management systems (CRM), payment processors, email marketing providers, accounting software, payroll providers, website hosting services, and legal or professional advisors when necessary.
These service providers are contractually obligated to maintain the confidentiality and security of client information and may only use such information to perform services on behalf of The Forme Collective.
Information may also be disclosed when required by law, court order, legal process, or when necessary to protect the rights, safety, and property of The Forme Collective, its employees, instructors, members, or the public.
Payment Security
As part of creating a client profile, The Forme Collective keeps a payment card on file to process membership dues, intro pack purchases, class bookings, and other charges. All payment transactions and stored payment information are processed and held through secure, third-party payment processors. The Forme Collective does not store complete credit card numbers on its own servers; card information on file is maintained by the payment processor in accordance with industry-standard security practices (such as PCI-DSS compliance).
Photography, Video, and Marketing Use
The Forme Collective may occasionally capture photographs or videos during classes, workshops, special events, community gatherings, and promotional activities. These images and recordings may be used for marketing, advertising, educational, or promotional purposes, including use on the studio website, social media platforms, newsletters, brochures, and other marketing materials.
Clients who do not wish to appear in promotional materials may notify studio management in writing, and reasonable efforts will be made to honor such requests. (See also the Photography, Video & Media Release; Facility Monitoring section in Part 2 below.)
Data Security
The Forme Collective employs reasonable administrative, physical, and technological safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to maintain secure systems and practices, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, clients acknowledge that information provided electronically is submitted at their own risk.
Data Retention
Personal information is retained only for as long as necessary to provide services, maintain business records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and support legitimate business operations. Information that is no longer required will be securely deleted or destroyed in accordance with applicable laws and industry practices.
Client Rights
Clients may request access to the personal information maintained by The Forme Collective and may request corrections to inaccurate or incomplete information. Clients may also request deletion of personal information where permitted by law and may withdraw consent for marketing communications at any time.
Requests regarding personal information should be submitted in writing to The Forme Collective using the contact information provided at the end of this document.
Children's Privacy
The Forme Collective does not knowingly collect personal information from children under the age of thirteen (13) without the consent of a parent or legal guardian. Any youth programs, workshops, or services offered by the studio require appropriate parental consent and participation documentation.
Cookies and Website Tracking
Our website may utilize cookies, analytics services, and similar technologies to improve functionality, enhance user experience, analyze website traffic, and support marketing efforts. Users may choose to disable cookies through their browser settings; however, doing so may limit certain website features and functionality.
Third-Party Websites
The Forme Collective website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or policies of those third parties. Users are encouraged to review the privacy policies of any external websites they visit.
Changes to This Privacy Policy
The Forme Collective reserves the right to amend or update this Privacy Policy at any time. Any changes will become effective upon posting to our website or providing notice to clients. Continued use of our services following such changes constitutes acceptance of the updated Privacy Policy.
Part 2: Liability Waiver, Release of Claims, Assumption of Risk, Emergency Medical Consent & Photo/Media Release
This Waiver is entered into between The Forme Collective ("the Studio") and the individual who has registered as a client or participant through the Studio's registration system ("Participant"). The Participant's name, date of birth, address, phone, and email are as set forth in the Participant's client profile and are incorporated into and made part of this Waiver by reference.
1. Assumption of Risk
I acknowledge that my participation in Pilates, strength training, and other fitness classes, therapies, services, or modalities offered by the Studio and its instructors exposes me to a possible risk of personal injury, including but not limited to muscle soreness, fatigue, dizziness, joint or back discomfort, strain or sprain of muscles or ligaments, cramping, minor bruising, aggravation of pre-existing or spinal/postural conditions, and, in rare instances, more serious injury such as loss of balance or falls, abnormal blood pressure, fainting, or cardiac events. I knowingly and freely assume all such risks, both known and unknown.
I acknowledge that I may engage in privately supervised, group-supervised, or unsupervised activity, and I assume all risks of using equipment, movement, exercise routines, or props, whether or not Studio staff are present.
I acknowledge that Studio activities may include outdoor classes or events, which may present additional risks such as slippery or uneven surfaces, loose rocks or gravel, exposure to weather conditions, insects, and other landscaping or environmental hazards not present in an indoor studio setting. I voluntarily assume these additional risks when I choose to participate in an outdoor class or event.
I acknowledge and agree that no warranties or representations have been made to me regarding the results I will achieve from participation in Studio programs. I understand that results are individual and may vary.
2. Release and Waiver of Liability
In consideration of being permitted to participate in Studio classes and use Studio facilities and equipment, I, on behalf of myself, my heirs, executors, administrators, personal representatives, assigns, and next of kin, release, indemnify, and hold harmless the Studio, its owners, instructors, employees, and independent contractors (collectively, the "Released Parties") from any and all claims, demands, injury, disability, death, loss, or damage to person or property arising out of ordinary negligence in connection with my participation in Studio activities or use of its products, services, or classes.
This release does not apply to, and does not waive, any claim arising from the gross negligence, recklessness, or intentional misconduct of the Released Parties, consistent with Pennsylvania public policy. I understand that the Studio is relying on this release in agreeing to permit my participation in Studio activities.
3. Indemnification
I agree to indemnify and hold harmless the Released Parties from any loss, liability, damage, or cost, including attorney's fees, that they may incur due to my presence at or participation in Studio activities, whether caused by my own negligence or the negligence of others, except to the extent caused by the Released Parties' gross negligence, recklessness, or intentional misconduct.
4. Physical Condition
I represent that I am in good physical condition and capable of participating in the Studio's exercise programs, and that I am not aware of any medical condition that would prevent my safe participation. If I am pregnant, I understand that I should not participate in classes other than those specifically designated for pregnancy or postpartum conditioning unless I have obtained my physician's consent to participate more broadly, and I agree to inform the Studio of my pregnancy so that appropriate modifications can be offered.
I will never continue with a movement or class that exceeds my personal level of comfort or ability. I agree to inform my instructor or practitioner of any prior injuries, physical limitations, or physical discomfort I am experiencing before or during class, and I take full responsibility for any consequences resulting from my failure to disclose such information.
5. Emergency Medical Treatment
I authorize Studio staff to contact emergency medical services and to administer or arrange first aid on my behalf in the event of an injury or medical emergency during my participation in Studio activities. I understand that I am financially responsible for any costs of emergency medical treatment or transport.
6. Photography, Video & Media Release; Facility Monitoring
I grant the Studio my permission for photographs, video, or other digital media taken during class to be used within the Studio's publications, website, and social media, for legitimate business, promotional, and marketing purposes, without payment or other compensation to me. A Participant who does not consent to this use may notify studio management in writing, which will be noted on the Participant's client profile; this does not affect the Participant's ability to participate in Studio activities.
Separately from the promotional use described above, I acknowledge that the Studio's facilities may be monitored by continuous audio and/or video surveillance for security, safety, and training purposes. By entering the Studio's premises, I acknowledge and consent to such monitoring.
7. Arbitration Agreement and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Any dispute, claim, or controversy arising out of or relating to this Agreement, my membership, or my participation in Studio activities shall be resolved exclusively by binding, individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court where jurisdictionally appropriate.
I AGREE THAT ANY ARBITRATION WILL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. I WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST THE STUDIO OR ANY RELEASED PARTY, AND NO ARBITRATION PROCEEDING UNDER THIS AGREEMENT SHALL BE CONSOLIDATED WITH ANY OTHER ARBITRATION PROCEEDING WITHOUT THE STUDIO'S WRITTEN CONSENT.
By signing this Agreement, I understand that I am giving up my right to a jury trial and to have any dispute covered by this Section heard in court. This arbitration provision does not limit or waive any right I may have to bring a claim before an appropriate government agency where such a right cannot be waived by agreement.
8. General Provisions
This release is intended to be as broad and inclusive as permitted by applicable law. If any portion of this release is held invalid, the balance shall remain in full force and effect. This Waiver shall apply to my heirs, assigns, personal representatives, and next of kin, and remains in effect for as long as I participate in Studio activities, including any future visits. This Waiver is governed by the laws of the Commonwealth of Pennsylvania.
I HAVE READ THIS RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT, INCLUDING THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER IN SECTION 7, AND FULLY UNDERSTAND ITS TERMS, AND THAT I HAVE GIVEN UP SUBSTANTIAL RIGHTS BY SIGNING IT, AND I SIGN IT FREELY AND VOLUNTARILY WITHOUT INDUCEMENT.
Minor Participant Addendum — applicable if Participant is under 18
I am the parent or legal guardian of the Minor named in the Participant's client profile. I consent to the Minor's participation in Studio activities and confirm I have the legal authority to give this consent. I have read and understand the Assumption of Risk, Physical Condition, and Emergency Medical Treatment sections above as they relate to the Minor, and I agree to the Indemnification provision in Section 3 on the Minor's behalf. I understand that, under Pennsylvania law, my signature does not and cannot waive any personal injury claim the Minor may independently have against the Released Parties, including with respect to the arbitration provision in Section 7.
This signed agreement is maintained electronically as part of the Participant's client profile at The Forme Collective.
Contact Information
The Forme Collective
101 N Main St
Zelienople, PA 16063
Email: hello@theformecollectivepgh.com
Phone: 814-558-8111
Website: www.theformecollectivepgh.com